Craig Redington Reservations Consultant Based in Queenstown, New Zealand, Craig is a reservations consultant at NZH. Here he shares his experiences and tips from a decade in the travel industry — from navigating the challenges of severe weather to offering personalized travel advice, Craig has a knack for making every trip special. We asked Craig a few questions about New Zealand travel and his work in the Travel Industry in general. Read along to know what he had to say. … Where are you based in New Zealand? I’m based in Queenstown, the adventure capital of New Zealand. It’s an incredible place with jaw-dropping scenery and endless outdoor activities. … Left: with the family at a New Zealand ski field; Right: Blue Pools, Wanaka. … How many years have you been working in the travel industry? I’ve been working in the travel industry for 10 years. It’s been an awesome ride helping people discover new destinations. … Can you share a memorable experience or a challenging booking you successfully managed? One memorable experience was getting people relocated and safely home during some severe weather events. It was a tough situation, but seeing everyone get home safely made it all worth it. … What do you enjoy most about helping clients plan their trips? I enjoy adding those personal touches to make sure clients feel valued and not just like another booking. It’s great knowing they appreciate the effort and have an unforgettable trip. … Do you have a favourite New Zealand destination or travel experience that you recommend to travellers? There are a few top spots I recommend. Lake Tekapo and the Mackenzie district are stunning, and Christchurch is really coming into its own again. For something special, check out Mt Cook for the Glacier Explorer Boat Trip and dinner at the Hermitage. Hokitika’s Treetops Walk is fantastic, and Hanmer Springs is perfect for a family hot pool day. In Queenstown, you’ve got to try the Earnslaw or Skyline dinners, the Dart River Safari, and Oxbow. … How do you stay updated with travel trends and industry developments? I keep up with trends through webinars, product training, and networking with other industry professionals. Staying informed helps me offer the best advice to clients. … What tips or advice do you have for travellers planning to visit New Zealand? You’re on holiday, so take it easy. Don’t rush to tick off every spot. Enjoy the journey, soak up the experience, and make the most of your time here. .
