Poi Mellon Reservations Consultant A seasoned travel professional based in the beautiful Mount Maunganui (North Island), Poi is a reservations consultant at NZH. Here she shares insights into her favourite destinations, memorable bookings, and the joy of turning clients' travel dreams into reality. We asked Poi a few questions about New Zealand travel and her work in the Travel Industry in general. Read along to know what she had to say. … Where are you based in New Zealand? I’m lucky enough to live in Mount Maunganui – Tauranga. It’s such a great spot with beautiful beaches, a laid-back vibe, and the perfect place to come back to after planning epic adventures for others around New Zealand. … At Skyline Gondola, Queenstown … How many years have you been working in the travel industry? It’s been over 10 years now! I spent 4 years with ANZCRO before trying out something different, but now I’m back with them and have been for almost 2 years. … Can you share a memorable experience or a challenging booking you successfully managed? I’ve had some really fun bookings! One that stands out is organising a surprise proposal getaway, and another was planning a holiday for three generations of one family. Every booking has its challenges, but that’s what keeps it exciting. … What do you enjoy most about helping clients plan their trips? I love sharing my passion for travel with clients. Helping them plan their dream trips is so rewarding, especially knowing I’ve played a part in making their memories. It’s all about turning those travel dreams into reality! … Do you have a favourite New Zealand destination or travel experience that you recommend to travellers? I’ve been lucky enough to see a lot of New Zealand, and I have to say Northland, especially Paihia, is a favourite. It’s got such a relaxed vibe and beautiful scenery. Down south, Kaikoura is a gem—where else can you find snowy mountains meeting the sea? Plus, the seafood is amazing! … How do you stay updated with travel trends and industry developments? I keep an eye on supplier updates and follow social media for inspiration. Seeing people explore new places always gives me fresh ideas to pass on to my clients. … What tips or advice do you have for travellers planning to visit New Zealand? My top tip? Don’t rush! The drives between places can be long, so give yourself time to really enjoy the journey and the amazing scenery along the way. It’s a country to be savoured, not hurried. .
